Hilton Worldwide and IBM announced this week a collaboration to pilot Connie–the first Watson-enabled robot concierge in the hospitality industry. Connie draws on domain knowledge from Watson and WayBlazer to inform guests on local tourist attractions, dining recommendations and hotel features and amenities.
Iain is a writer, journalist and lecturer, and former editor of two international business magazines. Iain is now editor of Innovators Magazine, as well as the strategic content director for OnePoint5Media.
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