Rich has been busy taking his message of joy to tens of thousands of people worldwide, inspiring audiences with his unique insight on why joy in an organisation is not just possible but essential: essential to profitability, to productivity, to every measure of success. His message of joyful leadership has been featured in press outlets ranging from Inc, Forbes and New York magazines to Bloomberg, U.S. News & World Report, NPR’s On Point podcast, NPR’s All Things Considered, and the Harvard Business Review. While his videos for organisations such as Gemba Academy, VitalSmarts, and the Arbinger Institute continue to inspire audiences around the world.
And Rich doesn’t just talk about joy in the workplace. He lives it every day at Menlo, the custom software and consulting company he co-founded in 2001 in Ann Arbor, Michigan. Menlo has received global recognition for its unique culture, including being named the most joyful company in America by Inc. Magazine. Today people come to Menlo from all over the world – nearly 20,000 in the past seven years alone – to learn about Menlo and how they create a culture of joy in their own organisations.
Rich is also a successful entrepreneur and author of two best-selling books: Joy Inc.: How We Built a Workplace People Love; and Chief Joy Officer: How Great Leaders Elevate Human Energy and Eliminate Fear.
I am delighted to welcome him today as my guest on Inside Ideas.
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